Delivery at a Glance

At Love Palette, we want your shopping experience to feel simple and special from checkout to delivery. Our estimated shipping and delivery time is 3–5 business days.

Order Processing

Once you place an order, please make sure your contact number and delivery address are accurate so the order can be processed smoothly.

• Keep your phone available in case the delivery team needs to contact you.
• Check your order details carefully before completing checkout.
• If you notice an error in your address or contact details, contact us as soon as possible. Changes may not be possible once an order has been dispatched.

The 3–5 business day estimate refers to the overall expected delivery window. Actual timing may vary depending on order processing and courier operations.

Delivery Timeline

Orders are generally expected to arrive within 3–5 business days. Business days do not include Sundays or public holidays, and delivery timing can vary by destination.

• Please allow the full estimated delivery window for your order to arrive.
• Courier availability and the delivery location can affect the exact arrival date.
• If your order has not arrived after the estimated window, contact us and we will help you check its status.

Delivery Address & Receiving Your Order

Please provide a complete delivery address, including your city, area, street, house or building number, and any useful delivery instructions.

Make sure the phone number entered at checkout is active. The courier may call to confirm directions or coordinate delivery. If nobody is available to receive the parcel, the courier may need to arrange another attempt according to its delivery process.

Delays & Unexpected Circumstances

Although we aim to deliver within 3–5 business days, occasional delays may happen due to public holidays, weather, high order volumes, courier disruptions, or circumstances outside our control.

If a delay occurs, please get in touch with our team. We will do our best to help you obtain an update on your order.

Need Help with a Delivery?

If you have a question about shipping, need to correct order details, or your parcel is taking longer than expected, contact Love Palette using the details below. Please include your order number when available so we can assist you more efficiently.

A Little Care in Every Order

Your beauty favourites deserve a thoughtful journey. We aim to prepare each order carefully so your products arrive ready to become part of your everyday beauty routine.

• Double-check your selected products and shades before placing your order.
• Use a complete address and an active phone number to help the courier find you.
• Keep your order confirmation handy in case you need help with a delivery enquiry.

We want your experience with Love Palette to feel lovely from the moment you place your order to the moment it reaches your door.

Quick Delivery Questions

How much are delivery charges?
Standard delivery costs a flat Rs. 500 across Pakistan.

How long will my order take?
Please allow an estimated 3–5 business days for delivery. Sundays and public holidays are not counted as business days.

What if my parcel is delayed?
If your order has not arrived after the estimated window, contact us with your order number and we will help you check the status.

Can I update my address after ordering?
Please contact us as soon as possible. Address changes may not be possible once your parcel has been dispatched.